First, the Log
Why do you see the speck that is in your brother’s eye, but do not notice the log that is […]
Learning & Implementation, Systems & Tools
Learning & Implementation
The Robot in the Corner
Eight months in. It was the second chief operating officer role of her career. Rachel walked into our session looking
Most Performance Problems Aren’t People Problems
This article is for you if: You’ve sent the frustrated email. Felt the regret. Watched the relationship absorb the residue.
The Email I Almost Sent
It was Monday morning, April 13. I was working from the Middle East, where my wife Jan and I were
Why Most Training Fails: The 4 Cs of Effective Transformation
In part one, we learned two painful truths about why most training fails: Painful Truth #1: Information does not equal